bg721 Privacy Policy

Welcome to bg721. This privacy policy explains how personal information of bg721 platform users is collected, stored, processed, shared, and protected. By using our website or services, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

This privacy policy may change from time to time. For any significant changes, we will publish a notice on our website and inform registered users by email. The latest policy will always be available on this page.

1 Registration and Account Information

When creating an account at bg721, you are required to provide certain personal information. This information is essential for us to deliver our services. This includes:

• Full name and date of birth (for age verification — only users aged 21+ may register)
• Email address and login password
• Mobile number
• Payment information (partial details of bKash, Nagad, Rocket, or bank account numbers)
• National ID or passport number (for KYC verification)

2 Usage and Activity Information

When you use the bg721 platform, certain information is collected automatically. This information is used to improve our service quality and ensure security:

• IP address and device type
• Browser and operating system information
• Session duration and page visit history
• Game play history and betting activity
• Transaction history (deposits and withdrawals)
• Information collected from cookies and similar tracking technologies

3 Communication Information

When you contact us through live chat support or email, a record of that conversation is kept. This is used for follow-up support and dispute resolution.

4 Purposes of Using Information

bg721 uses collected information for the following purposes:

• Account management: To create, verify, and manage your account
• Identity verification (KYC): To confirm age and identity and prevent unauthorized use
• Financial transactions: To process deposits, withdrawals, and bonuses
• Customer service: To provide support through 24/7 live chat
• Security: To prevent fraud, money laundering, and other illegal activities
• Service improvement: To analyze user experience and develop the platform
• Legal obligations: To comply with applicable laws and regulations
• Promotional communications: To inform you of bg721 offers and updates, subject to your consent

We do not sell your information for any additional commercial purposes. Information is shared with third parties only to deliver services and to meet legal requirements.

5 Use of Cookies

The bg721 website uses various types of cookies. Cookies are small text files stored in your browser that help us remember your preferences and improve our services.

• Essential cookies: Ensure the basic functionality of the website — these cannot be disabled
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help analyze website usage to improve services
• Security cookies: Used to detect fraudulent activity

You can disable non-essential cookies from your browser settings, but this may limit some website functionality.

6 Circumstances for Disclosing Information

bg721 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Information required to process bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment partners
• Technology partners: Technology service providers engaged for website operation, security, and analytics
• Legal authorities: Based on court orders, legal proceedings, or valid requests from regulatory bodies
• Fraud prevention: With agencies investigating financial crimes, where there is a legal obligation
• Business transfers: In the event of a business sale, merger, or acquisition, however the new owner will be required to comply with this policy

When sharing information with third parties, we ensure that they maintain appropriate security measures.

7 Technical Safeguards

bg721 uses industry-standard security technologies to protect your personal and financial information:

• SSL/TLS encryption: All data transmission between your browser and our servers is encrypted
• Data encryption: Stored sensitive information is protected with strong encryption algorithms
• Firewall and intrusion detection: Active monitoring systems to prevent unauthorized access
• Two-factor authentication (2FA): An additional layer of security for your account
• Regular security audits: Periodic reviews to identify and address potential vulnerabilities

While we take the highest level of security measures, it is not possible to guarantee complete security on the internet. You are also encouraged to keep your account password private and change it regularly.

8 Data Retention Period

bg721 retains your information only for as long as necessary. Account information is kept while the account is active and for a defined legal period after it is closed. Records of financial transactions are retained for the period required by regulatory requirements. Once the retention period ends, information is securely deleted or anonymized.

9 Right to Access and Correct Information

As a registered user of bg721, you have the following rights:

• Right of access: You have the right to know what information we hold about you
• Right to rectification: You may request correction of inaccurate or incomplete information
• Right to erasure: In certain circumstances you may request deletion of your information (subject to legal obligations)
• Right to restrict processing: In certain circumstances you may request that processing of your information be limited
• Right to portability: You may request your information in a structured format
• Right to object: You may object to processing of your information for certain specific purposes
• Right to unsubscribe from promotional communications: You may unsubscribe from marketing emails at any time

To exercise these rights, please contact our support team. We will verify your request and respond accordingly.

10 Age Restrictions

bg721 strictly follows a 21+ age policy. Only individuals aged 21 or above may register on our platform and use our services.

• Date of birth is verified at the time of registration
• An identity document is required during the KYC process to confirm age
• If a user provides a false age, bg721 reserves the right to close their account and withhold deposited funds
• We do not knowingly collect any information from minors

If you suspect that a minor is using our platform, please notify our support team immediately.

11 Use of Information for Your Protection

bg721 analyzes your gaming activity data to ensure responsible gaming. If we see indications of a problem in a user's gaming patterns, we may proactively reach out and offer support.

• Spending limit setting at the user's request
• Self-exclusion option
• Regular review of account activity

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Notification of Changes

bg721 reviews this privacy policy from time to time and updates it as needed. For any significant changes:

• The updated date will be published on this page
• Registered users will be notified of important changes by email
• A notice will be displayed on the website

Continuing to use bg721 services after any changes will be considered as your acceptance of the updated policy. You are advised to visit this page regularly.